Q: I want to make a change to my booking. How can I do that?
A: If you want to make any changes to your booking, don’t hesitate to contact us. Our friendly office team will help you cancel or reschedule the appointment, or add more services if necessary.
Q: Is it possible to get a discount?
A: Yes. If you book the oven cleaning and add another of our services, you will get a reduction of the final price. A lot of our customers prefer to combine the cooker cleanup with a spring cleaning, but you can add any of the services listed on our website, and you will still get a discount.
Q: Do you clean AGA and other types of heat-storage range cookers?
A: All the professionals in our team are well-trained to clean AGA, Rangemaster, Rayburn, and all kinds of heat-storage range cookers. However, it is necessary to turn off your AGA cooker at least 24 hours before the oven cleaning appointment. The appliance has to cool off entirely before our technician arrives.
Q: Do you clean after yourselves?
A: Usually, there is no need to clean up after us. All of our cleaning professionals place protective covers around the working area and wear overshoes. That way we keep your carpets and floors spotless. However, if we do mess something up, we will clean the area to make sure your home is immaculate after every appointment with us.
Q: Do I have to give access to electricity or a hot water source for the oven cleaning service?
A: Yes. We will need access to hot water to remove grime and grease off your cooker efficiently. We will also need a power source because we test the appliance. That way, we make sure everything works properly both before and after the oven cleaning job.