Q: How do you clean carpets?
We have developed a tried-and-tested cleaning process which includes vacuuming, sanitising, stain removal and deodorising your carpets. The deep carpet cleaning method we apply is hot water extraction, and it deals with the toughest and dirtiest spots on your rug. Our professional carpet cleaning procedures successfully removes stains, dirt, dust and kills harmful bacteria.
Q: What happens if my carpet gets damaged?
Although this rarely ever happens, accidents can occur sometimes. Even when experienced professionals carry out the carpet cleaning procedure, something unplanned can happen. Luckily, all of our technicians are insured, so you will be compensated sufficiently in case of an accident.
Q: Do you guarantee spots and stain removal?
We are doing our best, and we use professional-grade cleaning products to remove stains from your carpet. However, we cannot promise a complete spot removal every time. Some stains are from substances that can permanently damage or discolour the carpet fibres. The age and type of carpet is also a factor that determines the success of the stain removal procedure.